Assistance from Police or Security Services, and within the workplace.
Hard-wired Panic-Buttons can be fitted to reception plus areas where cash and valuables are being handled by your staff. These buttons are cabled back to the Control Panel location and patched into an available 24hour silent sector to initiate a Security and or Police Services response.
Inter-Office Assist Button
Assistance from Colleagues
When pressed, the inter-office assist system provides a discreet method of alerting others within the office itself that a colleague requires some form of intervention. The button is discreetly pressed, then a low-tone will sound plus an alarm window will appear on other selected computers within the workplace. This means that everyone who is near a selected computer can be alerted within seconds that a colleague requires support and intervention from others can commence.
Wireless Duress Pendant
Assistance from Police or Security Services, and within the workplace
This duress pendant option is for when staff are working alone in the office, are customer facing and are in fear of their welfare. They firmly believe that without intervention the situation will escalate and require the assistance from Security and or Police Service.
With the availability of a hand held, dual button, wireless pendant staff member can have this device under their clothing or in their pocket and if needed will discretely press both buttons at the same time. This action will send a silent signal back to the existing AlarmControl panel and a Duress Signal will be received by the Control Room. There are NO additional monitoring fees for this option, however the panel will require a wireless receiver be fitted.
The "Code Grey" response initiated by the security Control Room operator is initially dictated by management and could be to call reception, an off-duty staff member etc., or for an efficient independent response then a Police or Security Officer can be dispatched to attend the "Code Grey" incident. The initial actions on arrival by the officer should be non-confrontational and an assessment will be made as to how best to provide assistance to ensure your staff member is safe.
Personal Safety Device
Assistance from Alarm Monitoring Centre whilst away from the workplace
For staff working alone, away from the office and are within 3G mobile network range, there are specific staff-assistance devices available that are designed to provide protection and support for those staff members out in the field in case of a medical emergency, or if members of the public or even your customer places them in fear of their welfare.
The Personal Safety Device is specifically designed for protecting staff working alone out in the field. This unit is a small, lightweight and easy to use unit and in case of emergency simply press the SOS button and the device will use the 3G mobile network to send an alert signal that includes the staff member’s current location to the 24hour security Control Room.
Features of this device include
- SOS, Geo-fence, and Low Battery Alarms
- Speeding Alarm
- Person down/Fall Alarm
- Track on Demand
- Track by Time & Distance Intervals
- Telstra 3G network coverage
- Listen-in (Voice Monitoring)
- Waterproof casing IP65 rated
- Uses GPS and GSM base station positioning
- Low Power Consumption with up to 7 days’ standby
Monitoring - the Control Room monitoring this device uses a secure web-based platform to track the location of the device in case of emergency. This web-based platform is also available to nominated staff that can login by password from anywhere in the world to view the location and status of these devices. The real-time GPS tracking system sends data back to the 24hr Control Room operator in the case of an emergency.
Response - there are differing types of emergency responses available to this safety device and these procedures are tailored to meet each organisations specific needs and can include phoning the device direct, phoning the office alerting staff or escalating the response to Security and or Police services.
Tracking - whilst in the work place if management are concerned about the wellbeing of the staff member, the GPS tracking service provides the ability to locate the Personal Safety Device location as the device sends and receives data using GPRS through a 3G network.